Help & support

Get help before or after you sign in

Short guides, quality labels, troubleshooting, privacy notes, and keyboard basics for the lecture-to-study route.

Start with Synlecto

First guide

Understand the guide, flashcards, missions, and review flow.

Quality labels

See how source support, coverage, and limits are described.

Troubleshooting

Resolve common transcript, caption, and sidebar issues.

How it works

Synlecto opens your lecture in a new tab. Guides are generated in the Study Companion sidebar on the lecture page, then reviewed here.

Read how it works

What guide quality labels mean

Guide labels show the level of source coverage and support found by Synlecto's automated checks. They are not lecturer verification and should be used alongside course materials.

Checked guide
Passed current automated checks for source coverage, evidence support and guide quality. Use alongside the lecture and course materials.
Partial guide
The guide is useful, but some parts of the lecture may be missing or underrepresented.
Limited-source guide
The guide can still help with revision, but the source material was weaker or less complete.
Source text only
The source is available to read, but the guide is not labelled strongly enough to overclaim confidence.

Use the guide for structure and revision support, and use the transcript or source text whenever you want to check the lecture directly.

Read how guide quality works

Troubleshooting

  • Sidebar not showing? Refresh the lecture page and reopen Study Companion.
  • Transcript needed? Open captions/transcript, then press Retry.
  • Captions missing? Ask for captions or try another lecture.
View troubleshooting

Refresh a guide

  • Open the lecture page.
  • Open Study Companion.
  • Select Regenerate and return to the dashboard when it finishes.

Keyboard shortcuts

Use Cmd/Ctrl + K to open global search from anywhere.

Privacy & data

Synlecto stores some study data locally on this device, and signed-in use can also sync guide progress and related study state to your account. Synlecto retains the generated guide and a cleaned source snapshot used to support source moments, evidence, quality checks, and guide continuity.

Read privacy policy

Trust & accessibility

Review Synlecto's public accessibility position, security posture, data boundaries, and roadmap-only institutional items before relying on it.

Open trust & accessibility